1. We offer 7 days hassle-free returns & exchange from the date of delivery and a further 7 days for the returned product(s) to reach us. We also offer reverse pick-up. Please visit this link to read the detailed T&C.
2. Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address. Reverse Pick Up is subject to the availability of the service in your area pin-code.
3. Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition, a refund would not be provided.
4. Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account.
5. You can get in touch with us about any issues at our customer support portal or drop us a line at cs@thelibasstore.com and we will be happy to help. You can also reach us on +91 9996602000. All queries will be solved between Monday-Saturday, 11am-8pm. All pending queries will be solved on priority the next day.
6. Cancellations will only be possible till the order has not been dispatched from our warehouse.
7. Use this link to raise the return request.

Delivery is available in all Pin codes.
All Orders are shipped within 24 hours if placed before 10 AM.Delivery Time
- 3 to 7 working Days

• Placing a "cash on delivery" order for fun and refusing it at the time of delivery is a punishable cybercrime. Please place a "cash on delivery" order only if you want to accept the parcel.
• We provide "cash on delivery" service in India only for customers convenience, in all other countries, we accept only online payments. Please do not misuse this service.
• Open delivery is not available. Each parcel is Seal packed and they are having insurance to Protect it from Fraud. Under this insurance policy, no one can open it before paying the full order amount. Though we have 7 days "No Question Asked" Return policy, under which if you don't like the product then you can ask for refund or exchange. Customer care number: 9996602000 (Mon to Sat, 11:00 am to 8:00 pm)
• Card payment is not available in "cash on delivery" payment method. If you want to use card then pay online using our online payment options.

Please note that the colors of fabrics displayed on the website may vary slightly due to display settings, resolution, and lighting conditions. While we strive to provide accurate representations, fabric colors may appear differently on your screen compared to the actual product. This is because various factors, such as monitor calibration, brightness, and surrounding lighting, can affect color perception.

To ensure the best possible match, we recommend:

1. Ordering fabric samples before placing a larger order.

2. Viewing products on multiple devices to account for display variations. 3. View our fabrics on a latest-generation mobile device with display settings adjusted to:
- Color mode: sRGB/Standard
- Brightness: 50%
4. To further ensure color accuracy, observe the fabric in natural sunlight. Avoid viewing under artificial lighting conditions, such as LED lights, which have a low Color Rendering Index (CRI) and may distort the fabric's true color.